bk65 Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all personal information collected by bk65 through the website at bk65.win and through all services offered on the platform, including sports betting, live casino, slots, and eBingo. It applies to all registered account holders and to visitors who browse the platform without creating an account.

By using bk65 and providing your personal information during registration or account use, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not use the platform.

2. What Personal Information We Collect

bk65 collects personal information in the following categories:

bk65 collects only the information necessary to operate the platform, verify your identity, process payments, and meet legal and compliance obligations. We do not collect sensitive data such as racial or ethnic origin, religious beliefs, or health information.

3. How We Use Your Personal Information

bk65 uses the personal information we collect for the following purposes:

• Account management: To create and maintain your bk65 account, verify your identity through KYC, and authenticate your logins via OTP.
• Platform operation: To process deposits in Philippine Peso, settle game outcomes, and process withdrawal requests to your Philippine bank account or e-wallet.
• Security and fraud prevention: To monitor account activity for suspicious behaviour, prevent unauthorised access, and protect the integrity of the platform.
• Legal compliance: To meet obligations under applicable laws and regulations, including anti-money laundering requirements and identity verification mandates.
• Customer support: To respond to queries, resolve disputes, and assist with account issues submitted through our support channels.
• Platform improvement: To analyse how the platform is used so we can improve performance, features, and the overall experience for Filipino players.
• Responsible gaming: To identify patterns that may indicate problematic gaming behaviour and to apply account protections where appropriate.

bk65 does not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without human oversight.

4. Sharing Your Personal Data

bk65 does not sell your personal data. We may share your information in the following limited circumstances:

• Payment processors: Your financial data is shared with Philippine banking partners and e-wallet service providers solely to process your deposit and withdrawal transactions in PHP.
• Identity verification services: KYC data may be processed by third-party identity verification providers under strict data processing agreements that prohibit secondary use.
• Legal authorities: We may disclose personal information to government agencies or law enforcement bodies if required to do so by applicable law, court order, or regulatory authority.
• Platform service providers: Technical and operational service providers (such as hosting, analytics, and security services) may process data on our behalf under agreements that restrict how they can use your information.

Any third party that processes data on behalf of bk65 is contractually obligated to handle that data securely and only for the specified purpose. We do not authorise third parties to use your data for their own independent marketing purposes.

5. How Long We Keep Your Data

bk65 retains personal information for as long as your account remains active and for a period after account closure as required by applicable legal and regulatory obligations. In general:

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required by law.
• Transaction records are retained for the period required by Philippine financial regulations applicable to online platforms.
• Support communication records are retained for a reasonable period to handle follow-up queries and disputes.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

6. How We Protect Your Data

bk65 takes data security seriously. We implement technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL encryption for all data transmitted between your device and bk65.
• OTP (one-time password) authentication for login and sensitive account actions.
• Access controls that limit who within bk65 can view personal account data.
• Regular security monitoring and review of systems that hold personal data.
• Secure storage of KYC documents with restricted access.

7. Your Rights Over Your Personal Data

As a bk65 account holder in the Philippines, you have the following rights in relation to your personal information:

• Right to access: You may request a copy of the personal data bk65 holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you may request that we correct it.
• Right to object: You may object to certain uses of your personal data, subject to legal and contractual obligations.
• Right to deletion: In certain circumstances, you may request deletion of your personal data. Note that some data must be retained for legal compliance and cannot be deleted on request.
• Right to withdraw consent: Where bk65 processes your data based on consent, you may withdraw that consent at any time, though this will not affect processing that occurred before withdrawal.

To exercise any of these rights, contact bk65 support at [email protected]. We will respond to data rights requests within a reasonable timeframe and may need to verify your identity before fulfilling a request.

8. Cookies and Tracking Technologies

bk65 uses cookies and similar technologies on the platform to support essential functionality including session management, login authentication, and security monitoring. These are necessary for the platform to operate correctly.

We may also use analytics cookies to understand how the platform is used, which helps us improve performance and the player experience. Analytics data is processed in aggregate and is not linked to your individual identity for marketing purposes.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the bk65 platform, particularly session-related features.

9. Minors and Age Restriction

bk65 is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we discover that an account has been registered by or on behalf of a minor, the account will be closed immediately and any associated data will be deleted in line with our legal obligations.

If you believe a minor has registered an account on bk65, please notify us immediately at [email protected] so we can take appropriate action.

10. Updates to This Privacy Policy

bk65 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page.

Continued use of the bk65 platform after an updated Privacy Policy takes effect constitutes acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your personal data is handled.

11. Contact for Privacy Questions

If you have questions, concerns, or requests relating to this Privacy Policy or how bk65 handles your personal data, please get in touch:

• Email: [email protected]
• Available 24 hours a day, 7 days a week.

For questions about account rules and gameplay, see our Terms & Conditions. For tools to manage your gaming activity, visit our Responsible Gaming page.